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Test scope & comparison notes
These are recorded facts, not a unified ranking. Tested tiers and scope are not consistently recorded. Read pricing with its date and timing with its conditions. Privacy observations reflect visible flows and statements, not a security audit.
Cross-task capability coverage across selected products
Each product is scored independently per task edge; switch tasks below while keeping shared products selected| Task edge | Zamzar | Smallpdf | Switch / compare |
|---|---|---|---|
| PDF to Word | 90/100 DOCX · Output attached | 89/100 DOCX · Output attached | Active task |
| PDF compression | Not tested in topic | 90/100 PDF · Output attached | Compare in task topic → |
| Scanned PDF OCR | Not tested in topic | 89/100 PDF · Output attached | Compare in task topic → |
| PDF merge & split | Not tested in topic | 92/100 PDF · Output attached | Compare in task topic → |
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Browse this task →| Criterion | Zamzar PDF to DOCX Converter PDF to Word 90/100 Seven-aspect task score No login or email is needed, limits are disclosed upfront, and text and tables are retained; free files are capped at 3MB with stated 24-hour retention. Tested export DOCX · Output attached Historical test · 2026-10-19 | Smallpdf PDF to Word 89/100 Seven-aspect task score Text and tables are retained with fast conversion in this run and upfront OCR pricing; tight free allowances and repeated upgrade prompts limit convenience. Tested export DOCX · Output attached Historical test · 2026-10-18 |
|---|---|---|
| Pricing & rules | ||
| Pricing plans | Zamzar USD web monthly subscriptions and free allowance; API excluded · 2026-10-20 Plan · source date Monthly / one-time Annual bill / period Quota & limits Basic2026-10-20 ↗ USD 12/month — Monthly Unlimited web conversions; 200 MB files; 25 concurrent; 5 GB storage; desktop separately limited to 50/day. Pro2026-10-20 ↗ USD 19/month — Monthly Unlimited web conversions; 400 MB files; 50 concurrent; 20 GB storage; desktop separately limited to 100/day. Business2026-10-20 ↗ USD 39/month — Monthly Unlimited web conversions; 2 GB files; 100 concurrent; 100 GB storage; desktop separately limited to 500/day. Weekly subscription mentioned in FAQ2026-10-20 ↗ Weekly price not verified Other period Other period FAQ mentions a weekly subscription, but the table does not state its price or tier mapping. FAQ mentions a weekly subscription, but the table does not state its price or tier mapping. 5 plan / billing-period records, all listed; — means that period is not recorded. Current Basic/Pro/Business prices are USD 12/19/39 per month, replacing the historical USD 18 Basic summary. Unlimited web conversions are separate from daily desktop quotas. The FAQ mentions weekly subscriptions without prices; no weekly price is inferred. Verification has gaps; unknown prices and quotas are not inferred. Cancellation, sources & verification recordCancel in the account; access continues through the paid period and the next cycle is not charged. Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ | Smallpdf USD web individual and team plans; default 2-seat team bill · 2026-10-20 Plan · source date Monthly / one-time Annual bill / period Quota & limits Free2026-10-20 ↗ Free Free Free Daily downloads and file size are limited, without exact figures; PDF-to-Word OCR is a Pro feature. Pro2026-10-20 ↗ USD 15/month USD 120/year Monthly 1 user; unlimited document downloads; OCR and text editing. Annual 1 user; actual annual bill USD 120; unlimited downloads with OCR. Team · 2 seats2026-10-20 ↗ USD 24/month USD 192/year Monthly 2-seat total; USD 12/seat/month; supports 2–19 seats. Annual 2-seat annual total USD 192; shown equivalent USD 8/seat/month; supports 2–19 seats. 7 plan / billing-period records, all listed; — means that period is not recorded. Current USD web prices show actual annual bills. Team entries use the default 2-seat total and identify the per-seat rate. The free daily allowance is not quantified. Verification has gaps; unknown prices and quotas are not inferred. Cancellation, sources & verification recordFAQ says the trial can be cancelled without charge, reverting to Free at the end of 7 days. Paid refund details were not verified. Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ |
| Free & trial allowance on the test date | Free guests can convert files up to 3 MB, max 2 files per 24 hours; larger files require Basic ($18/mo) or higher | Capped at ~2 free tasks per day (selectable-text PDFs only; scanned OCR requires Pro), after which a 7-day trial wall appears |
| Cancellation & refunds | Cancel in the account; access continues through the paid period and the next cycle is not charged. | FAQ says the trial can be cancelled without charge, reverting to Free at the end of 7 days. Paid refund details were not verified. |
| Disclosure of costs & limits | 'Max. file size 3MB' is printed directly below Step 1 Choose Files before upload | Clearly labels Pro OCR before conversion, though remaining daily free task count is not shown upfront on the landing page |
| Task quality | ||
| Measured fixture results | Text retained: 100% · Editable table cells: 16 · Page 2 preserved: Yes | Text retained: 100% · Editable table cells: 16 · Page 2 preserved: Yes |
| Fixture findings | Text and editable tables were retained; the historical free file-size limit was 3MB. | Completed promptly with editable tables retained; free use is subject to daily allowances. |
| Original historical observation | Operating for 20 years, Zamzar sets a high bar for upfront rule disclosure: stating 'Max. file size 3MB' right below Choose Files and delivering an 8.1 KB .docx with 100% text and 16-cell native table reconstruction without login (02_workspace.png, 03_download.png). | Smallpdf's cloud conversion engine is blazingly fast—CDP logs show the server reconstructed our 2-page PDF into a 10.1 KB .docx with a 16-cell native table in just 0.76s (02_workspace.png, 03_download.png); its main limitation is the ~2 tasks/day free cap. |
| Suitable uses · historical assessment | Users converting small-to-medium text PDFs under 3 MB who appreciate upfront rule disclosure from a 20-year UK pioneer | Occasional users who need a single ultra-fast (0.76s), high-fidelity PDF-to-Word conversion and haven't hit their 2-task daily free limit |
| Result & output evidence | ||
| Scans / OCR | The fixture is a text PDF; scans and OCR were not tested | The fixture is a text PDF; scans and OCR were not tested |
| Delivery capabilities | ||
| Recorded export specifications | DOCX · Output attached · No watermark in test | DOCX · Output attached · No watermark in test |
| Historical specification note · not an official maximum | Full 2-page native .docx (62 paragraphs + 16-cell native table, capped at ≤3MB on free tier) | Full 2-page native .docx (10.1 KB, watermark-free, subject to daily free task cap) |
| Watermark observation | Watermark-free | Watermark-free |
| Batch & API | Supports multi-file uploads and the mature Zamzar Developer API | Batch conversion requires Pro upgrade |
| Recorded free-tier dimensions | Not verified | Not verified |
| Attached file dimensions | Not verified | Not verified |
| Published allowances & file limits · not tested | Web free: 2 files per 24 hours; tool-page limit 3 MB. | Free: Daily downloads and file size are limited, without exact figures; PDF-to-Word OCR is a Pro feature. / Pro trial: 7-day trial; verify billing conditions before starting. |
| Speed & reliability | ||
| Timing observation | Network-observed server wait: 6.5s · End-to-end reference: 7.3s | Network-observed server wait: 0.76s · End-to-end reference: 1.26s |
| Date & fixture | 2026-10-19 · anchor_pdf2word_v1 · US-West (California, AS2914) | 2026-10-18 · anchor_pdf2word_v1 · US-West (California, AS2914) |
| Repeated tests & reliability | No standardized repetition count, success rate or variability range is recorded. | No standardized repetition count, success rate or variability range is recorded. |
| Interaction experience | ||
| Account requirements | No login in this test | No login in this test |
| Sign-in methods | No login required (email notification is optional) | No login required within the daily free task quota |
| Manual adjustment | Not verified | Not verified |
| Interaction observations | Has retired its legacy mandatory email-gate workflow in favor of direct browser downloads with zero third-party pop-up ads. | First conversion completes smoothly without forced registration, though persistent 'Free Trial' upsell banners appear in the header and sidebar. |
| Background & reputation | ||
| Service lifecycle notice | Not verified | Not verified |
| Operator | Zamzar Ltd | Smallpdf AG |
| Recorded origin | United Kingdom (Founded 2006) | Zurich, Switzerland |
| Domain history record | 2006–Present (20-year online file conversion pioneer) | 2013–Present |
| Background & reputation assessment | Continuously operated by UK-based Zamzar Ltd since 2006 (20 years as one of the web's earliest file conversion platforms). | Founded in Zurich, Switzerland in 2013 (Smallpdf AG) with ISO/IEC 27001 certification. |
| External reputation record | Not verified | Not verified |
| Engineering & privacy | ||
| Processing location | Uploaded for cloud processing | Uploaded for cloud processing |
| Third-party tracking record | Not verified | Not verified |
| Engineering & privacy assessment | Completion page clearly notes 'Files are stored for 24 hours', operating under UK and EU GDPR data protection regulations. | Complies with Swiss Federal Data Protection Act and EU GDPR; temporary files are automatically purged 1 hour after upload. |
| Retention statement | Claims deletion within 24 hours; deletion not independently verified | Claims deletion within 1 hours; deletion not independently verified |
| Evaluation basis | ||
| Pricing transparency | 31.5 / 35 Clearly states 'Max. file size 3MB (want more?)' directly beneath the Step 1 Choose Files button (01_landing.png), and makes 'Email when done?' an optional checkbox; uploading our anchor PDF and clicking Convert Now navigates to the completion page with a direct blue Download button (02_workspace.png, 03_download.png). | 26.5 / 35 Clearly distinguishes free 'Convert selectable text only' from Pro-badged 'OCR (Scanned pages)' before conversion, and exports a complete 2-page .docx without login; however, the free tier enforces a strict daily task limit (~2 tasks/day) before prompting a 7-day trial wall (01_landing.png, 02_workspace.png, 03_download.png). |
| Interaction restraint | 26.5 / 30 Has retired its legacy mandatory email-gate workflow in favor of direct browser downloads with zero third-party pop-up ads. | 24 / 30 First conversion completes smoothly without forced registration, though persistent 'Free Trial' upsell banners appear in the header and sidebar. |
| Background & reputation | 19 / 20 Continuously operated by UK-based Zamzar Ltd since 2006 (20 years as one of the web's earliest file conversion platforms). | 19 / 20 Founded in Zurich, Switzerland in 2013 (Smallpdf AG) with ISO/IEC 27001 certification. |
| Engineering & privacy | 13.5 / 15 Completion page clearly notes 'Files are stored for 24 hours', operating under UK and EU GDPR data protection regulations. | 14 / 15 Complies with Swiss Federal Data Protection Act and EU GDPR; temporary files are automatically purged 1 hour after upload. |
| Task quality | 61 / 65 100.0% text retention across 62 editable paragraphs (1,268 chars), 16/16 native Word <w:tbl> table cells, and full Page 2 preservation (61.0/65) | 61.5 / 65 Powered by a high-precision Solid Documents-grade conversion kernel, achieving 100.0% text retention, 16-cell native Word <w:tbl> reconstruction, and full multi-page preservation (61.5/65) |
| Deliverable specifications | 16.5 / 20 Exports a compact, watermark-free 8.1 KB .docx without login, though the free single-file size limit is capped at 3 MB (16.5/20) | 15 / 20 Exports an unwatermarked, untruncated .docx (10.1 KB), though the tight ~2 tasks/day free quota limits heavy daily workflows (15.0/20) |
| Processing speed | 12 / 15 3-step upload and queue conversion completes in ~7.3s (~6.5s server conversion) (12.0/15) | 14.5 / 15 CDP job status JSON confirms pure server conversion took just 0.76s (11:13:40.990Z → 11:13:41.751Z)—the fastest engine in the category (14.5/15) |
