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Test scope & comparison notes
These are recorded facts, not a unified ranking. Tested tiers and scope are not consistently recorded. Read pricing with its date and timing with its conditions. Privacy observations reflect visible flows and statements, not a security audit.
Cross-task capability coverage across selected products
Each product is scored independently per task edge; switch tasks below while keeping shared products selected| Task edge | XConvert | Zamzar | Switch / compare |
|---|---|---|---|
| Image compression | 88/100 2048 × 2048 · PNG | Not tested in topic | Compare in task topic → |
| PDF to Word | 93/100 Full 2-page .docx (8.6 KB, 43 paragraphs, 16/16 table cells) · Historical description; output not attached | 90/100 DOCX · Output attached | Active task |
| PDF compression | 94/100 PDF · Output attached | Not tested in topic | Compare in task topic → |
| PDF merge & split | 94/100 PDF · Output attached | Not tested in topic | Compare in task topic → |
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Browse this task →| Criterion | XConvert PDF to Word (Convert PDF to DOCX) PDF to Word 93/100 Seven-aspect task score Free login-free conversion has no blocking popups, retains text and editable tables in about two seconds and offers deletion; files still go to the cloud. Tested export Full 2-page .docx (8.6 KB, 43 paragraphs, 16/16 table cells) · Historical description; output not attached Historical test · 2026-10-19 | Zamzar PDF to DOCX Converter PDF to Word 90/100 Seven-aspect task score No login or email is needed, limits are disclosed upfront, and text and tables are retained; free files are capped at 3MB with stated 24-hour retention. Tested export DOCX · Output attached Historical test · 2026-10-19 |
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| Pricing & rules | ||
| Pricing plans | XConvert USD web Basic / Pro and free conversion · 2026-10-20 Plan · source date Monthly / one-time Annual bill / period Quota & limits Web free2026-10-20 ↗ Free Free Free Free PDF-to-DOCX without watermarks; no OCR. PDF-specific count and size limits are not separately listed. Basic2026-10-20 ↗ USD 4.99/month USD 49.99/year Monthly 1 GB files; 10 concurrent non-video tasks; 4 hours/task; 8 processing hours/day. Annual 1 GB files; 10 concurrent non-video tasks; 4 hours/task; 8 processing hours/day. Pro2026-10-20 ↗ USD 9.99/month USD 99.99/year Monthly 4 GB files; 25 concurrent non-video tasks; 4 hours/task; 24 processing hours/day. Annual 4 GB files; 25 concurrent non-video tasks; 4 hours/task; 24 processing hours/day. 5 plan / billing-period records, all listed; — means that period is not recorded. Monthly and actual annual bills appear on one pricing page. Daily video counts are not PDF allowances. The PDF-to-DOCX page explicitly says it does not perform OCR. Verification has gaps; unknown prices and quotas are not inferred. Cancellation, sources & verification recordCancel anytime in the User Portal; no refunds, with access through the paid period. Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ | Zamzar USD web monthly subscriptions and free allowance; API excluded · 2026-10-20 Plan · source date Monthly / one-time Annual bill / period Quota & limits Basic2026-10-20 ↗ USD 12/month — Monthly Unlimited web conversions; 200 MB files; 25 concurrent; 5 GB storage; desktop separately limited to 50/day. Pro2026-10-20 ↗ USD 19/month — Monthly Unlimited web conversions; 400 MB files; 50 concurrent; 20 GB storage; desktop separately limited to 100/day. Business2026-10-20 ↗ USD 39/month — Monthly Unlimited web conversions; 2 GB files; 100 concurrent; 100 GB storage; desktop separately limited to 500/day. Weekly subscription mentioned in FAQ2026-10-20 ↗ Weekly price not verified Other period Other period FAQ mentions a weekly subscription, but the table does not state its price or tier mapping. FAQ mentions a weekly subscription, but the table does not state its price or tier mapping. 5 plan / billing-period records, all listed; — means that period is not recorded. Current Basic/Pro/Business prices are USD 12/19/39 per month, replacing the historical USD 18 Basic summary. Unlimited web conversions are separate from daily desktop quotas. The FAQ mentions weekly subscriptions without prices; no weekly price is inferred. Verification has gaps; unknown prices and quotas are not inferred. Cancellation, sources & verification recordCancel in the account; access continues through the paid period and the next cycle is not charged. Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ Official feature and pricing page ↗ · 2026-10-20 Capture 1 ↗ |
| Free & trial allowance on the test date | Free no-login conversion with explicit .docx / .doc format choice | Free guests can convert files up to 3 MB, max 2 files per 24 hours; larger files require Basic ($18/mo) or higher |
| Cancellation & refunds | Cancel anytime in the User Portal; no refunds, with access through the paid period. | Cancel in the account; access continues through the paid period and the next cycle is not charged. |
| Disclosure of costs & limits | Displays .docx vs .doc format options clearly in the left panel before starting | 'Max. file size 3MB' is printed directly below Step 1 Choose Files before upload |
| Task quality | ||
| Measured fixture results | Text retained: 100% · Editable table cells: 16 · Page 2 preserved: Yes | Text retained: 100% · Editable table cells: 16 · Page 2 preserved: Yes |
| Fixture findings | Text, editable tables and page two were retained; scanned-document recognition was not tested. | Text and editable tables were retained; the historical free file-size limit was 3MB. |
| Original historical observation | XConvert completes conversion in just 2.0 seconds and produces a compact 8.6 KB OpenXML .docx preserving 100% of text strings, the Page-2 token, and all 16/16 native <w:tbl> table cells. | Operating for 20 years, Zamzar sets a high bar for upfront rule disclosure: stating 'Max. file size 3MB' right below Choose Files and delivering an 8.1 KB .docx with 100% text and 16-cell native table reconstruction without login (02_workspace.png, 03_download.png). |
| Suitable uses · historical assessment | Users who want ultra-fast (2.0s) no-login PDF-to-DOCX conversion with full native Word table preservation | Users converting small-to-medium text PDFs under 3 MB who appreciate upfront rule disclosure from a 20-year UK pioneer |
| Result & output evidence | No native output obtained; the preview does not establish final export quality. | |
| Scans / OCR | The fixture is a text PDF; scans and OCR were not tested | The fixture is a text PDF; scans and OCR were not tested |
| Delivery capabilities | ||
| Recorded export specifications | Full 2-page .docx (8.6 KB, 43 paragraphs, 16/16 table cells) · Historical description; output not attached · Check watermark record No native output is attached; check the evidence for specification and watermark claims. | DOCX · Output attached · No watermark in test |
| Historical specification note · not an official maximum | Full 2-Page Native OpenXML .docx (43 Paragraphs, 16/16 Table Cells) | Full 2-page native .docx (62 paragraphs + 16-cell native table, capped at ≤3MB on free tier) |
| Watermark observation | Watermark-Free | Watermark-free |
| Batch & API | Supports multi-file batch queue and explicit .docx/.doc format selection | Supports multi-file uploads and the mature Zamzar Developer API |
| Recorded free-tier dimensions | Not verified | Not verified |
| Attached file dimensions | Not verified | Not verified |
| Published allowances & file limits · not tested | Web free: Free PDF-to-DOCX without watermarks; no OCR. PDF-specific count and size limits are not separately listed. | Web free: 2 files per 24 hours; tool-page limit 3 MB. |
| Speed & reliability | ||
| Timing observation | Network-observed server wait: 2s · End-to-end reference: 2.4s | Network-observed server wait: 6.5s · End-to-end reference: 7.3s |
| Date & fixture | 2026-10-19 · anchor_pdf2word_v1 · US-West (California, AS2914) | 2026-10-19 · anchor_pdf2word_v1 · US-West (California, AS2914) |
| Repeated tests & reliability | No standardized repetition count, success rate or variability range is recorded. | No standardized repetition count, success rate or variability range is recorded. |
| Interaction experience | ||
| Account requirements | No login in this test | No login in this test |
| Sign-in methods | No login required | No login required (email notification is optional) |
| Manual adjustment | Not verified | Not verified |
| Interaction observations | Provides an explicit radio selector between 'Word (.docx)' and 'Word 97-2003 (.doc)' prior to conversion, defaulting to modern OpenXML .docx. | Has retired its legacy mandatory email-gate workflow in favor of direct browser downloads with zero third-party pop-up ads. |
| Background & reputation | ||
| Service lifecycle notice | Not verified | Not verified |
| Operator | XConvert Inc. (Canada) | Zamzar Ltd |
| Recorded origin | Canada | United Kingdom (Founded 2006) |
| Domain history record | 2019–Present | 2006–Present (20-year online file conversion pioneer) |
| Background & reputation assessment | Operated by Canada-based XConvert Inc., providing document, audio, video, and image web utilities. | Continuously operated by UK-based Zamzar Ltd since 2006 (20 years as one of the web's earliest file conversion platforms). |
| External reputation record | Not verified | Not verified |
| Engineering & privacy | ||
| Processing location | Uploaded for cloud processing | Uploaded for cloud processing |
| Third-party tracking record | Not verified | Not verified |
| Engineering & privacy assessment | HTTPS encrypted transfer with manual delete controls in the output queue. | Completion page clearly notes 'Files are stored for 24 hours', operating under UK and EU GDPR data protection regulations. |
| Retention statement | Explicit retention period unconfirmed; inspect policy record | Claims deletion within 24 hours; deletion not independently verified |
| Evaluation basis | ||
| Pricing transparency | 32 / 35 Zero login or email gates; uploads, converts in 2.0s, and downloads the 8.6 KB (8,840 bytes) .docx directly (01_landing.png, 02_result.png, 03_download.png). | 31.5 / 35 Clearly states 'Max. file size 3MB (want more?)' directly beneath the Step 1 Choose Files button (01_landing.png), and makes 'Email when done?' an optional checkbox; uploading our anchor PDF and clicking Convert Now navigates to the completion page with a direct blue Download button (02_workspace.png, 03_download.png). |
| Interaction restraint | 26.5 / 30 Provides an explicit radio selector between 'Word (.docx)' and 'Word 97-2003 (.doc)' prior to conversion, defaulting to modern OpenXML .docx. | 26.5 / 30 Has retired its legacy mandatory email-gate workflow in favor of direct browser downloads with zero third-party pop-up ads. |
| Background & reputation | 17 / 20 Operated by Canada-based XConvert Inc., providing document, audio, video, and image web utilities. | 19 / 20 Continuously operated by UK-based Zamzar Ltd since 2006 (20 years as one of the web's earliest file conversion platforms). |
| Engineering & privacy | 13.5 / 15 HTTPS encrypted transfer with manual delete controls in the output queue. | 13.5 / 15 Completion page clearly notes 'Files are stored for 24 hours', operating under UK and EU GDPR data protection regulations. |
| Task quality | 62.5 / 65 Text Retention: 100.0% · Native Word Tables (<w:tbl>): 1 (16 cells) · Page 2 Preserved: Yes (63.8/65) | 61 / 65 100.0% text retention across 62 editable paragraphs (1,268 chars), 16/16 native Word <w:tbl> table cells, and full Page 2 preservation (61.0/65) |
| Deliverable specifications | 19.5 / 20 Delivers a clean 8.6 KB (8,840 bytes) OpenXML .docx with 43 paragraphs and 16/16 native table cells without login (20.0/20) | 16.5 / 20 Exports a compact, watermark-free 8.1 KB .docx without login, though the free single-file size limit is capped at 3 MB (16.5/20) |
| Processing speed | 12 / 15 3-step upload and queue conversion completes in ~7.3s (~6.5s server conversion) (12.0/15) | |
