Test record & evaluation basis

remove.bg · Background removal

Detailed hair handling and a simple download flow are offset by 500px free output and paid HD; size limits appear on the result page.

Test date 2026-10-15Subscription + creditsNative output attachedMethod 2.3.1
1 · Date, environment & tier2026-10-15 · Guest flow

US-West (California, AS2914)

2 · Fixture & native exportCurly-haired portrait (anchor_bgremove_v1)

500 × 500 · PNG · Open native file ↗

3 · Price checks vs. test scoreOfficial pricing checked 2026-10-20

Subsequent pricing and service checks are shown separately without altering historical scores.

4 · What one test cannot proveScoped to this fixture & path

One run does not establish all complex scenes, untested paid maxima or long-term uptime.

Plans & historical pricing

Current public standalone website plans: free, pay-as-you-go, monthly and enterprise (dollar pricing) · 2026-10-20

Plan · source date
Monthly / one-time
Annual bill / period
Quota & limits
Free website previews2026-10-20 ↗
Free
Free
Free Website previews are free; high-resolution export is separate
Signup trial2026-10-20 ↗
Free trial
Trial
Trial 1 credit for AI edits
Pay-as-you-go 3 credits2026-10-20 ↗
USD 3 · one-time payment
Usage / one-time
Usage / one-time 3 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 10 credits2026-10-20 ↗
USD 9 · one-time payment
Usage / one-time
Usage / one-time 10 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 75 credits2026-10-20 ↗
USD 49 · one-time payment
Usage / one-time
Usage / one-time 75 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 200 credits2026-10-20 ↗
USD 99 · one-time payment
Usage / one-time
Usage / one-time 200 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 500 credits2026-10-20 ↗
USD 199 · one-time payment
Usage / one-time
Usage / one-time 500 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 1200 credits2026-10-20 ↗
USD 399 · one-time payment
Usage / one-time
Usage / one-time 1200 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 4000 credits2026-10-20 ↗
USD 999 · one-time payment
Usage / one-time
Usage / one-time 4000 credits; 1 credit per full-resolution removal Rules [1]
Pay-as-you-go 8000 credits2026-10-20 ↗
USD 1,699 · one-time payment
Usage / one-time
Usage / one-time 8000 credits; 1 credit per full-resolution removal Rules [1]
Subscription 40 credits2026-10-20 ↗
USD 9/month
—
Monthly 40 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 200 credits2026-10-20 ↗
USD 39/month
—
Monthly 200 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 500 credits2026-10-20 ↗
USD 89/month
—
Monthly 500 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 1200 credits2026-10-20 ↗
USD 189/month
—
Monthly 1200 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 2800 credits2026-10-20 ↗
USD 389/month
—
Monthly 2800 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 5000 credits2026-10-20 ↗
USD 589/month
—
Monthly 5000 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 7500 credits2026-10-20 ↗
USD 789/month
—
Monthly 7500 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 10000 credits2026-10-20 ↗
USD 989/month
—
Monthly 10000 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 15000 credits2026-10-20 ↗
USD 1,389/month
—
Monthly 15000 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 25000 credits2026-10-20 ↗
USD 2,150/month
—
Monthly 25000 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 50000 credits2026-10-20 ↗
USD 3,950/month
—
Monthly 50000 credits/month; 1 credit per full-resolution removal Rules [2]
Subscription 75000 credits2026-10-20 ↗
USD 5,450/month
—
Monthly 75000 credits/month; 1 credit per full-resolution removal Rules [2]
Enterprise2026-10-20 ↗
Contact sales
Quoted
Quoted From 100,000 images/year; custom API and credits

23 plan / billing-period records, all listed; — means that period is not recorded.

[1] Expires 1 December 2026 at 09:00 CET

[2] Unused subscription credits do not roll over

Every displayed tier was expanded. Taxes depend on checkout. The FAQ mentions annual subscriptions but the current cards do not offer an annual price. Successor Canva and Leonardo plans are separate.

Cancellation, sources & verification record

Cancel in account settings; access continues to the current period end. Refund terms were not separately checked.

Official plans and usage terms ↗ · 2026-10-20 Capture 1 ↗ · Capture 2 ↗

Pricing recorded on the test date · 2026-10-15

Pay-as-you-go 1 credit $1.99 (10 credits $9); Subscription 40 credits $9/mo

Pay-as-you-go (credits valid for 2 years) and monthly/annual subscriptions

Historical context only; not current purchase guidance.

Delivery & access

Free delivery record
500×500 (6.0% pixel area retained, no watermark)
Attached file dimensions
500 × 500 · PNG

Read directly from the attached file; this does not establish free download availability at that size.

Watermark
None (free tier is gated by 0.25MP resolution cap)
Free allowance
Unlimited guest 500×500 previews; new registered accounts typically receive 1 free HD Credit
Account requirements
No login required for 500×500 preview; full HD requires sign-in (Google / Canva / Email) and 1 Credit
Maximum specification record
2048×2048 (1 Credit / paid unlocks up to 25MP; free preview tier is 500×500)

May include advertised capabilities; this does not establish a tested paid tier.

Batch & API
Desktop app, API, and Photoshop/Figma plugins support batch processing
Manual refinement
Manual erase / adjustment recorded in the historical flow

Tested result & sample

Delicate semi-transparent hair transitions (mad_band=0.0802, SAD(k)=30.7); left curly hair gap retained a tiny patch of background foliage (bg_leak=0.034%).

Edge error MAD
0.08 · Lower is better
Global error SAD(k)
30.687 · Lower is better
Foreground retention
99.870% · Higher is better
Background residue
0.034% · Lower is better

These historical measurements describe alpha error at edges (MAD), total alpha error / 1000 (SAD), foreground retention and background residue. Low-resolution outputs are aligned to the reference under the original protocol; this does not imply a full-resolution export.

Fixture
anchor_bgremove_v1
Recorded environment
US-West (California, AS2914)
Network-observed server wait
1.99 s
End-to-end reference
7.28 s

Network wait includes round trips, queuing and polling error, not pure inference time. Local timings depend on the device; repetition counts are not standardized in legacy records.

Experience, rules & trust

Disclosure
Disclosed on the result page download menu ('500×500 Free' vs '2048×2048 Unlock') before downloading
Interaction
Clean, restrained UI with no blocking popups; clicking the free preview downloads immediately without forced paywall modals.
Entity record
Kaleido AI GmbH (part of Canva)
Origin
Vienna, Austria / Sydney, Australia (Canva)
Domain history record
Launched 2018
Third-party tracking record
Google Analytics · Canva Telemetry
External information
Pioneer of one-click AI background removal; rock-solid alpha quality, though free preview is capped at 500×500 and standalone site sunsets on 2026-12-01.
Processing
Cloud async API (www.remove.bg/images)
Retention statement
Uploaded images and results are automatically purged ~60 minutes after processing

A recorded statement does not verify deletion or all data-processing behavior.

The standalone website closes on 1 December 2026 at 09:00 CET; pay-as-you-go credits expire at the same time.

Verifiable audit trail & evidence

Four SHA-256-verified stages link the benchmark fixture, same-run interface screenshots, native exported artifact and archived pricing sources.

Stage A · Benchmark fixture Curly-haired portrait

anchor_bgremove_v1 · Inspect fixture & file inspector →

Stage B · Same-run screenshots 3 flow screenshots archived

Captures entry rules, result view and export disclosure.

Stage C · Native exported file 500 × 500 · PNG

Open native exported file ↗

Stage D · Archived pricing sources 1 official source snapshots

Official plans and usage terms (snapshot ↗)

Screenshots, native output and official claims support different conclusions. Evidence grades are not product safety certifications.

Evaluation basis & full scores · Overall 89.2/100

Overall = honesty & reputation × 30% + capability × 70%. Component maxima follow this report’s rubric. List scores are rounded for display; original precision is retained here.

Scoring version 2.3.1 · Test fixture anchor_bgremove_v1

Honesty & reputation · 86/100 · 30%

CriterionScoreRationaleBasis
Pricing transparency28 / 40 Hero headline says '100% Automatically and Free' without stating the pixel cap up front, but the download menu clearly lists 'Preview 500×500 Free' alongside '2048×2048 Unlock' before clicking. Evidence A →
Interaction restraint18 / 20 Clean, restrained UI with no blocking popups; clicking the free preview downloads immediately without forced paywall modals. Evidence A →
Background & reputation25 / 25 Kaleido AI GmbH (Vienna, Austria; acquired by Canva in 2021), the long-standing industry benchmark. Evidence C →
Engineering & privacy15 / 15 Rock-solid reliability; privacy policy explicitly states uploaded images are automatically deleted within ~1 hour after processing. Evidence C →

Capability · 90.5/100 · 70%

CriterionScoreRationaleBasis
Task quality57.5 / 65 Transition band error mad_band=0.08 · Global SAD(k)=30.687 · Foreground recall 99.87% / Background leak 0.034% Evidence A →
Deliverable specifications20 / 20 True Alpha channel (8/8); Max deliverable spec: 2048×2048 (1 Credit / paid unlocks up to 25MP; free preview tier is 500×500) Evidence A →
Processing speed13 / 15 Network-observed server wait: 1.99s (API mode: async; network upload 4.3s / end-to-end 7.28s shown for reference only, never penalized) Evidence A →

Legacy scores may include advertised maximum capabilities. Read tested output separately from paid capabilities. Records without matching tiers and scope are not ranked together.

Revisions & corrections

Prepare a correction or update →
Benchmark evidence preview

Open original ↗