Wondershare Media.io AI Background Remover · Background removal
Signed-in free Wondershare accounts export an unwatermarked transparent PNG for 1 credit (99.72% foreground recall), but guest use is blocked, curly hair edges retain background residue, and free-queue server wait was 26.1s.
US-West (California, AS2914)
2000 × 2000 · PNG · Open native file ↗
Subsequent pricing and service checks are shown separately without altering historical scores.
One run does not establish all complex scenes, untested paid maxima or long-term uptime.
Plans & historical pricing
Media.io membership plans (Free Trial / Standard / Premium monthly and annual); USD · 2026-10-21
5 plan / billing-period records, all listed; — means that period is not recorded.
The official pricing page lists Free Trial (5 free signup credits in the workspace where upscaling costs 2 credits/run, plus 3 daily check-in credits on the pricing table), Standard (USD 10.99/month or billed annually at USD 71.88/year, displayed as USD 5.99/month, with 100 credits/month + 5 daily check-in credits), and Premium (USD 19.99/month or billed annually at USD 119.88/year, displayed as USD 9.99/month, with 400 credits/month + 10 daily check-in credits and 15% off extra credits).
Cancellation, sources & verification record
Cancel auto-renewal anytime; the official pricing page states a 7-day money-back guarantee, and uploaded/generated files are automatically deleted within 7 days.
Media.io official monthly/annual pricing and comparison table ↗ · 2026-10-21 Capture 1 ↗ · Capture 2 ↗
Pricing recorded on the test date · 2026-10-21
5 free signup credits + 3 daily claimable credits (1 credit/cutout); Standard USD 10.99/mo (USD 71.88/yr, 100 credits/mo), Premium USD 19.99/mo (USD 119.88/yr, 400 credits/mo)
Free signup/daily credits + monthly/annual subscriptions
Historical context only; not current purchase guidance.
Delivery & access
- Free delivery record
- 2000×2000 (from 2048×2048 PNG via upload confirm modal; 2048×2048 retained on JPEG input)
- Attached file dimensions
- 2000 × 2000 · PNG
Read directly from the attached file; this does not establish free download availability at that size.
- Watermark
- No watermark (native RGBA transparent PNG)
- Free allowance
- New free accounts receive 5 signup credits and can claim 3 free credits daily via the header gift icon; background removal costs 1 credit per image
- Account requirements
- Requires Wondershare account sign-in (supports email code or Google OAuth)
- Maximum specification record
- 2000×2000 (from 2048×2048 PNG via upload confirm modal; 2048×2048 retained on JPEG input)
May include advertised capabilities; this does not establish a tested paid tier.
- Batch & API
- Single-image web workspace with one-click handoff to MediaAgent refinement or image-to-video animation
- Manual refinement
- Not recorded or not verified
Tested result & sample
High foreground recall (99.72%) and unwatermarked RGBA PNG delivery, but peripheral curly hair retains visible background fragments (MAD_band = 0.1365, bg_leak = 0.29%) and free-queue server wait was 26.08s.
- Edge error MAD
- 0.1365 · Lower is better
- Global error SAD(k)
- 50.021 · Lower is better
- Foreground retention
- 99.720% · Higher is better
- Background residue
- 0.290% · Lower is better
These historical measurements describe alpha error at edges (MAD), total alpha error / 1000 (SAD), foreground retention and background residue. Low-resolution outputs are aligned to the reference under the original protocol; this does not imply a full-resolution export.
- Fixture
- anchor_bgremove_v1
- Recorded environment
- US-West (California, AS2914)
- Network-observed server wait
- 26.08 s
- End-to-end reference
- 26.08 s
Network wait includes round trips, queuing and polling error, not pure inference time. Local timings depend on the device; repetition counts are not standardized in legacy records.
Experience, rules & trust
- Disclosure
- Generate button clearly labels 'Generate 1' and top header shows remaining credit balance before submission
- Interaction
- Requires login before accessing the workspace, displays a persistent 50%-off subscription banner and an AI ad promo card above the creation list, and opens an 'Edit Uploaded Image' confirm modal on large PNG uploads (which outputs 2000×2000, whereas JPEG uploads retain 2048×2048); however, clicking the download icon directly saves the transparent PNG without extra paywall popups.
- Entity record
- Publicly Listed Multimedia Software Giant AI Flagship (Wondershare, 300624.SZ)
- Origin
- Shenzhen, China / Vancouver, Canada
- Domain history record
- Publicly operating online service
- Third-party tracking record
- Not recorded or not verified
- External information
- Not recorded or not verified
- Processing
- Wondershare cloud async cutout pipeline (POST vapi.media.io/v1/ai/create/mai_fs -> POST /v1/ai/result/batch, server_s = 26.08s)
- Retention statement
- Workspace explicitly states free-tier creations are retained for 7 days (permanent storage for paid members)
A recorded statement does not verify deletion or all data-processing behavior.
Verifiable audit trail & evidence
Four SHA-256-verified stages link the benchmark fixture, same-run interface screenshots, native exported artifact and archived pricing sources.
anchor_bgremove_v1 · Inspect fixture & file inspector →
Captures entry rules, result view and export disclosure.
Media.io official monthly/annual pricing and comparison table (snapshot ↗)
Screenshots, native output and official claims support different conclusions. Evidence grades are not product safety certifications.
Evaluation basis & full scores · Overall 61.8/100
Overall = honesty & reputation × 30% + capability × 70%. Component maxima follow this report’s rubric. List scores are rounded for display; original precision is retained here.
Scoring version 2.3.1 · Test fixture anchor_bgremove_v1
Honesty & reputation · 67/100 · 30%
| Criterion | Score | Rationale | Basis |
|---|---|---|---|
| Pricing transparency | 20 / 35 | Requires free Wondershare account sign-in (grants 5 signup credits plus 3 daily free credits claimable via the header gift icon). The generate button explicitly shows 'Generate 1' (1 credit per cutout) and exports an unwatermarked RGBA PNG within free credits, though guest trial without login is blocked. | Evidence A → |
| Interaction restraint | 18 / 30 | Requires login before accessing the workspace, displays a persistent 50%-off subscription banner and an AI ad promo card above the creation list, and opens an 'Edit Uploaded Image' confirm modal on large PNG uploads (which outputs 2000×2000, whereas JPEG uploads retain 2048×2048); however, clicking the download icon directly saves the transparent PNG without extra paywall popups. | Evidence A → |
| Background & reputation | 18 / 20 | Operated by Wondershare Technology (300624.SZ), a publicly listed multimedia software company with established global presence. | Evidence A → |
| Engineering & privacy | 11 / 15 | Submits cloud async jobs via POST vapi.media.io/v1/ai/create/mai_fs and polls POST /v1/ai/result/batch (server_s = 26.08s); workspace explicitly states free users' creations are kept for 7 days, and the page loads Sensors Data, Google Analytics, and Facebook Pixel. | Evidence A → |
Capability · 59.6/100 · 70%
| Criterion | Score | Rationale | Basis |
|---|---|---|---|
| Task quality | 37.6 / 65 | On our 2048×2048 ground-truth matte (evaluated on the 2026-10-21 same-run 2000×2000 RGBA PNG export): boundary MAD_band = 0.1365 (19.1/35), global SAD_k = 50.021 (7.7/15), MSE = 0.006244, Grad_err = 0.03018, foreground recall = 99.72%, and background leak = 0.290% (10.8/15). Main portrait torso is preserved, but outer curly hair strands exhibit noticeable background residue and haloing (37.6/65). | Evidence A → |
| Deliverable specifications | 19 / 20 | Clean unwatermarked RGBA PNG export (8/8); canonical 2048×2048 PNG upload exports at 2000×2000 (10,664,626 bytes, 95.37% pixel retention) after the upload crop confirmation dialog, while 2048×2048 JPEG input retains full 2048×2048 (11.0/12). | Evidence A → |
| Processing speed | 3 / 15 | 2026-10-21 same-run CDP network timing: 26.08s server wait from POST /v1/ai/create/mai_fs (r4) to terminal POST /v1/ai/result/batch (r29) in the free queue (26.08s end-to-end, async_verified) (3.0/15). | Evidence A → |
Legacy scores may include advertised maximum capabilities. Read tested output separately from paid capabilities. Records without matching tiers and scope are not ranked together.
Revisions & corrections
- 2026-10-17
Initial evaluation on anchor_bgremove_v1. - 2026-10-19
Standardized 30/70 aggregation, decimal half-up rounding, and SHA-256 evidence inventory. - 2026-10-19
Verified 1-credit free cutout and native RGBA PNG export; held pending same-run landing screenshot and server timing. - 2026-10-21
Completed same-run landing/result/download screenshots, native RGBA PNG export, verified async server timing (server_s = 26.08s), and full seven-aspect scoring; auto-approved via contract gate.