Erase.bg
Background removal online tool operated by Shopsense Retail Technologies Ltd. (Fynd / PixelBin, Reliance-backed) (Free tier + credits)
Product node overview & trust baseline
Operator provenance, privacy baseline and site-wide pricing belong directly to the product node and are inherited across linked task edgesErase.bg, operated by Shopsense Retail Technologies Ltd. (Fynd / PixelBin, Reliance-backed; Mumbai, India) under a "Free tier + credits" model, scored 60/100 in our background removal benchmark. Overall finding: Hair quality is good, but the HD signup flow failed to deliver, promotions interrupt the workflow, and prior images remain visible in a shared browser.
Mumbai, India · Launched 2021
Provenance baseline: 16.8/20 · Shopsense Retail Technologies Ltd. (Fynd / PixelBin, backed by Reliance Industries, Mumbai, India).
The conflict persists on recheck: purchase cards offer only 10/100/1,000-credit one-time packs, while the FAQ claims unlimited Pro at $15/month or $5/month billed annually without a matching subscription purchase option. These subscriptions are not marked purchasable. Signup grants 3 HD downloads; each removal costs 1 credit; purchased credits expire after one year and are nonrefundable.
Pricing transparency baseline: 21.9/35 · Cancellation: Current packs are non-refundable. FAQ subscription cancellation text may describe legacy plans.
Note: Guest page retained and displayed prior session uploads from the same browser profile
PostHog · Google Analytics
Product-level pricing & rules baseline
Verified plans, billing periods and cancellation terms owned by this product node; task-specific credit costs and free export limits are detailed per capability edge belowCurrent purchase cards on the Chinese pricing page; dollar pricing · 2026-10-20
5 plan / billing-period records, all listed; — means that period is not recorded.
The conflict persists on recheck: purchase cards offer only 10/100/1,000-credit one-time packs, while the FAQ claims unlimited Pro at $15/month or $5/month billed annually without a matching subscription purchase option. These subscriptions are not marked purchasable. Signup grants 3 HD downloads; each removal costs 1 credit; purchased credits expire after one year and are nonrefundable.
Verification has gaps; unknown prices and quotas are not inferred.
Cancellation, sources & verification record
Current packs are non-refundable. FAQ subscription cancellation text may describe legacy plans.
Official plans and usage terms ↗ · 2026-10-20 Capture 1 ↗
Current purchase cards and FAQ conflict recheck ↗ · 2026-10-20 Capture 1 ↗
Archived official pricing sources: Official plans and usage terms (2026-10-20) [text snapshot ↗] · Current purchase cards and FAQ conflict recheck (2026-10-20) [text snapshot ↗]
Capability map & linked task edges
Whenever a capability passes fixed-fixture testing, an edge is automatically linked between this product node and the task topic for horizontal comparison.
| Linked task edge | Score | Assessment · historical test | Test scope & delivery | Inspect capability / follow edge |
|---|---|---|---|---|
| Background removal | 60/100 | Hair quality is good, but the HD signup flow failed to deliver, promotions interrupt the workflow, and prior images remain visible in a shared browser. | 1536 × 1536 · PNG Historical test · 2026-10-15 Guest flow · Curly-haired portrait · Output attached |
Tested task edges (with scores and native artifacts) are strictly separated from discovered untested capabilities (unscored).
Peer product comparison across shared task edges
Matched by overlapping tested task edges; compare site-wide billing models alongside per-task benchmark scoresThe official pricing page and credit table state that guests get 5 free runs and registered Free accounts receive 10 one-time Nero Credits (Standard/Photo/Anime 2× costs 1 credit/image, 4× costs 2 credits/image, paid-only 8× costs 4 credits/image). Standard monthly is USD 21.95/month promotional (regular USD 24.99/month, 300 credits/month). The yearly promo banner displays only "7.66 USD per month" (3,000 credits/year) without printing the annual invoice total before login, so the annual total is marked unverified.
- Background removal:Erase.bg 60/100 vs Nero AI 80/100
Actual annual charges $59.99/$263.99. A 3-day trial is offered; cancel before expiry to avoid charges. Exact daily free count is unspecified. The 11,500-credit pack includes a current 1,500-credit bonus.
- Background removal:Erase.bg 60/100 vs PicWish 83/100
High-volume tiers expanded; removal costs 1 credit/image, other operations differ. Taxes are not stated on the cards.
- Background removal:Erase.bg 60/100 vs Cutout.pro 81/100
Actual annual amounts are $77/$278/$854. Absolute removal quotas and per-image credit usage are unpublished; 1×/5×/20× cannot be converted into image counts.
- Background removal:Erase.bg 60/100 vs Img2Go 88/100
Linked capability test: Background removal
2026-10-15 · Native output attached. Findings cover the recorded fixture and conditions; paid specifications may be untested.
Task quality
Fine curls were well retained with low edge error in this test; other subjects are not established by this result.
Detailed facts & historical record
- Measured fixture results
Edge error MAD: 0.0739 (Lower is better) · Global error SAD(k): 27.914 (Lower is better) · Foreground retention: 99.960% (Higher is better) · Background residue: 0.036% (Lower is better)
- Fixture findings
Fine curls were well retained with low edge error in this test; other subjects are not established by this result.
- Original historical observation
Underlying segmentation model is outstanding (mad_band=0.0748, SAD(k)=27.9, #2 in raw hair edge accuracy), which makes its aggressive cross-product redirect dark pattern all the more unfortunate.
- Suitable uses · historical assessment
Users who strictly use the guest no-login button for 1536×1536 exports and ignore the HD sign-up prompt
- Result & output evidence
Delivery capabilities
1536 × 1536 · PNG · No watermark in test
Detailed facts & historical record
- Recorded export specifications
1536 × 1536 · PNG · No watermark in test
- Historical specification note · not an official maximum
1536×1536 guest export (75% of input dimension; 'Sign up & Download HD 2048×2048' button redirected to console.pixelbin.io without delivering the image)
- Watermark observation
None
- Batch & API
Requires switching to PixelBin console for batch & API workflows
- Recorded free-tier dimensions
1536 × 1536
- Attached file dimensions
1536 × 1536 · PNG
Speed & reliability
About 30.64s end to end in this run; reliability not retested
Detailed facts & historical record
- Timing observation
Network-observed server wait: 8.3s · End-to-end reference: 30.64s
- Date & fixture
2026-10-15 · anchor_bgremove_v1 · US-West (California, AS2914)
- Repeated tests & reliability
No standardized repetition count, success rate or variability range is recorded.
Interaction experience
No login in this run
Detailed facts & historical record
- Account requirements
No login in this test
- Sign-in methods
No login required for 1536×1536 export; HD button prompts Google / GitHub / Email login
- Manual adjustment
Basic background color replacement on Erase.bg; no brush tool
- Interaction observations
Clicking the free download triggers two consecutive overlay modals (sign-up prompt + PostHog PixelBin survey popup), and the HD sign-up flow redirects across products.
Background & reputation
Shopsense Retail Technologies Ltd. (Fynd / PixelBin, Reliance-backed) · Long-term reputation not independently verified
Detailed facts & historical record
- Service lifecycle notice
Not verified
- Operator
Shopsense Retail Technologies Ltd. (Fynd / PixelBin, Reliance-backed)
- Recorded origin
Mumbai, India
- Domain history record
Launched 2021
- Background & reputation assessment
Shopsense Retail Technologies Ltd. (Fynd / PixelBin, backed by Reliance Industries, Mumbai, India).
- External reputation record
Built by Indian retail-tech giant Fynd with an excellent segmentation model, but heavily penalized by our 60.0 hard cap due to unfulfilled HD sign-up redirect to PixelBin.
Engineering & privacy
Uploaded for cloud processing;Explicit retention period unconfirmed; inspect policy record
Detailed facts & historical record
- Processing location
Uploaded for cloud processing
- Third-party tracking record
PostHog · Google Analytics
- Engineering & privacy assessment
Supports HTTPS, but in guest mode the page still displayed previous session upload history from the same browser profile.
- Retention statement
Explicit retention period unconfirmed; inspect policy record
Task free allowance & pricing disclosure
Guest tier exports at 75% dimension (1536×1536); registering a PixelBin account grants 3 credits on console.pixelbin.io
1536×1536 downscaling and cross-product redirect to PixelBin are not disclosed before clicking
Site-wide plans belong to the product node (see Product-level pricing baseline ↑).
Expand site-wide plans aligned for Background removal (5 records)
Current purchase cards on the Chinese pricing page; dollar pricing · 2026-10-20
5 plan / billing-period records, all listed; — means that period is not recorded.
The conflict persists on recheck: purchase cards offer only 10/100/1,000-credit one-time packs, while the FAQ claims unlimited Pro at $15/month or $5/month billed annually without a matching subscription purchase option. These subscriptions are not marked purchasable. Signup grants 3 HD downloads; each removal costs 1 credit; purchased credits expire after one year and are nonrefundable.
Verification has gaps; unknown prices and quotas are not inferred.
Cancellation, sources & verification record
Current packs are non-refundable. FAQ subscription cancellation text may describe legacy plans.
Official plans and usage terms ↗ · 2026-10-20 Capture 1 ↗
Current purchase cards and FAQ conflict recheck ↗ · 2026-10-20 Capture 1 ↗
Evaluation basis & full scores · Overall 60/100
Overall = honesty & reputation × 30% + capability × 70%. Component maxima follow this report’s rubric. List scores are rounded for display; original precision is retained here.
Scoring version 2.3.1 · Test fixture anchor_bgremove_v1
Tested (2026-10-15 Pass 2): Clicking 'Sign up & Download HD (2048×2048)' and completing Google OAuth registration did not deliver the 2048×2048 download; instead, it redirected to a separate product (console.pixelbin.io general editor with 3 credits) while losing the processed Erase.bg image. Human review confirmed and applied the 60.0 hard cap.
Honesty & reputation · 63/100 · 30%
| Criterion | Score | Rationale | Basis |
|---|---|---|---|
| Pricing transparency | 25 / 40 | Guest download silently scales 2048×2048 input to 1536×1536 (75% dimension) without stating pixel dimensions on the button; clicking 'Sign up & Download HD (2048×2048)' and completing Google OAuth redirected to console.pixelbin.io instead of downloading the HD image. | Evidence A → |
| Interaction restraint | 6 / 20 | Clicking the free download triggers two consecutive overlay modals (sign-up prompt + PostHog PixelBin survey popup), and the HD sign-up flow redirects across products. | Evidence A → |
| Background & reputation | 21 / 25 | Shopsense Retail Technologies Ltd. (Fynd / PixelBin, backed by Reliance Industries, Mumbai, India). | Evidence C → |
| Engineering & privacy | 11 / 15 | Supports HTTPS, but in guest mode the page still displayed previous session upload history from the same browser profile. | Evidence A → |
Capability · 89.6/100 · 70%
| Criterion | Score | Rationale | Basis |
|---|---|---|---|
| Task quality | 59.6 / 65 | Transition band error mad_band=0.0739 · Global SAD(k)=27.914 · Foreground recall 99.96% / Background leak 0.036% | Evidence A → |
| Deliverable specifications | 20 / 20 | True Alpha channel (8/8); Max deliverable spec: 1536×1536 guest export (75% of input dimension; 'Sign up & Download HD 2048×2048' button redirected to console.pixelbin.io without delivering the image) | Evidence A → |
| Processing speed | 10 / 15 | Network-observed server wait: 8.3s (API mode: async; network upload 15.61s / end-to-end 30.64s shown for reference only, never penalized) | Evidence A → |
Legacy scores may include advertised maximum capabilities. Read tested output separately from paid capabilities. Records without matching tiers and scope are not ranked together.
